Furry Friends Veterinary Clinic, LLC

15612 A Stewartsville Road
Vinton, VA 24179



Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at Furry Friends Veterinary Clinic, LLC.

1. What are the Hospital hours?

   We are a mobile clinic and our hours are by appointment only.   Generally, our first appointment is at 8 am and our last appointment is at  4 or 5 pm.  We are open Monday Tuesday Thursday and Friday.   We are closed Wednesday, Saturday and Sunday.  Clients can access their records when we are closed by going to www.epethealth.com.  We must have your email address in our system for you to access your pet's records

2. Do I need to have an appointment?

    Yes, patients are seen by appointment only.

3. What forms of payment do you accept?

     Cash, Check, MasterCard, Visa, Discover and Care Credit

4. Can I make payments?

    Payment is required at the time of service.  If you need more time to pay, you may apply for Care Credit.  If you qualify, you will have 3 months to pay with no interest.

5. At what age can I have my pet spayed or neutered?

   Spaying or neutering can be done at approximately 4-6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure.  Also a pre-anesthetic blood screen is required prior to undergoing anesthesia and surgery.

6.  What is the pre-anesthetic blood screening?

   This is a blood test that is run here  prior to surgery. It tests the organ functions, and blood counts of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.

7. How long do the sutures stay in after my pet's surgery?

   Procedures involving sutures require them to be removed in 10-14 days following the surgery.

8.  Is it a good idea to let my pet have at least one litter?

    No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate disease later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.

9.  Do you board or groom pets?

   No, with so many wonderful boarding and grooming facilities available today, we prefer to focus on what we know best - medicine and surgery. Being a mobile clinic, we do not have facilities to board pets.

10.  If my pet has an emergency, can you help us?
    While we are a mobile clinic, we do not pretend to be an ambulance service.  If you are a current client, we will do everything in our power to rearrange our schedule to get to your pet if it is sick or injured.  That being said, there may be times where it is not physically possible to reach you within a reasonable period of time.  If your pet is bleeding profusely, having trouble breathing, passed out or turning blue, you need immediate medical attention.  You can call our office and see if we are nearby but if we are not you will need to seek medical attention at a stationary facility near your home.  If you are not a current client and have a sick pet, please call us to see if we are available to help you. Most of our clients are very understanding when we need to reschedule their appointments to help another pet in an emergency situation.